VideoLlamaLast updated: 13th December 2024
Thank you for using Videollama. This Refund Policy explains when and how refunds are issued for purchases made through our website (the “Service”). By making a purchase, you agree to this policy.
All sales and payments made through the Service are final and non-refundable, except as specifically stated in this policy or required by applicable law.
In rare cases, at our sole discretion, we may consider exceptions to this policy. If you believe you have a unique situation that warrants a refund, you must contact our support team within 7 days of the transaction at admin@videollama.co. However, submitting a request does not guarantee approval of a refund.
Once we receive your refund request, we will review the details and notify you via email whether your request has been approved or denied. If approved, the refund will be processed to the original payment method within 7 business days.
We reserve the right to deny refund requests that do not meet the conditions outlined in this policy or if there is evidence of abuse or misuse of the Service.
We reserve the right to update this Refund Policy at any time. If we make changes, we will notify you through email and by updating the “Last Updated” date at the top of this page. Your continued use of the Service after any changes indicates your acceptance of the updated Refund Policy.
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