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Privacy Policy

Last updated: 13th December 2024

Videollama ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the web client for image generation models (the "Service"). By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect certain information when you use the Service, including:

  • Personal Information: When you create an account, we may collect information such as your name, email address, and payment details.
  • Usage Data: We collect information about how you interact with the Service, including log data, IP addresses, browser types, and usage statistics.
  • User Content: Any content you upload or generate using the Service, including scripts, images, videos, and voiceovers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Operate the Service: Including account creation and facilitating interactions with image generation models.
  • To Improve the Service: We may use your information to monitor and analyze usage patterns to improve the functionality and performance of the Service.
  • To Communicate with You: We may use your contact information to send you updates, respond to inquiries, or provide customer support.
  • To Ensure Security: Your information may be used to detect and prevent security threats, fraud, or other illegal activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Service (e.g., hosting, data storage) as long as they agree to keep your information confidential.
  • As Required by Law: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation or protect our rights.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request that it be deleted.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make changes, we will notify you through email and by updating the “Last Updated” date at the top of this page. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

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